Saab 9-5 recall notice - USA
I just spotted this recall notice on my RSS feed.
Saab 9-5 owners from MY2002 onwards might wish to take note and contact your dealer at the appropriate time. The recall will be effective in September 2008.
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Make / Models : SAAB / 9-5
Model/Build Years: 2002-2008
Manufacturer : SAAB CARS USA, INC. Mfr’s Report Date : APR 07, 2008
NHTSA CAMPAIGN ID Number : 08V160000 N/A
NHTSA Action Number: N/A
Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Number Of Units Affected : 57389
Summary:
SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, “OCCUPANT PROTECTION IN INTERIOR IMPACT.” DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD’S REQUIREMENTS.
Consequence:
IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy:
DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
Notes:
SAAB RECALL NO. E080101. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
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I hate when people report these recalls before they start. Now my service writer is goin to be getting calls all the time from people who want to bring there cars in because they read the word “RECALL” and didn’t take the time to read that the recall doesn’t even start for 4 more months.
Eric,
SAAB Technician
Oceanside, California
“DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD’S REQUIREMENTS.”
How is exceeding standards bad? help me out is this a typo?
So the 9-5 will be 101% safe now?
I like they way they turn caps-lock off to write a heading.
Eric, I feel your service writer’s pain, but once it’s out there…. what’s a blogger to do?
I wondered about the language as well, but it’s a genuine notice accessed via the NHTSA.
As a multi-Saab vehicle family, what WE hate is employees at the Saab dealership that have slightly less that optimal opinions of what customer service is… All your service writer has to do is tell customers that “the official recall notices will be coming directly from Saab in the next few months and once the replacement parts have arrived at our dealership, we will be able to set up an appointment for you”. Unfortunately for me, the service team lead I’ve been assigned at my Saab dealership in DC has the same “attitude” about serving customers. That said, we will, as always, wait for the official recall letter from Saab. (This is #4 or 5 now, I’ve lost track.)
Maybe the mgt at Continental Motors(?) will read this blog and have a little talk with their service write and techs.