US: ‘Born from Jets’ to get afterburners

Good news this morning for US markets. There were criticisms earlier this year that Saab’s advertising was basically non-existant, and what there was was a bit of a sham anyway. Saab, under Debra Kelly-Ennis’ leadership was emphasising the fact that it was a little bit different, but little else.

Enter Jay ‘The Pharmacist’ Spenchian and my, how things have changed.

The “Born From Jets” campaign that commenced last weekend in the US seems to have been pretty well received in Saab circles and it’s to be followed up with an ongoing, very targeted campaign over the next few months.

From Brandweek:

Leslie Bublin, who became marketing director, Saab USA in June, said the GM division will amp up its “Born From Jets” campaign in December, after a dealer council meeting to study first-month results of the campaign. She suggested in an interview that the next phase will be more interactive and promotional.

The campaign launched this week with a 30-hour media-advertising blitz on network TV. For the first time, per Bublin, Saab will launch a heavy broadband advertising push as well, on sites like MSN and CNN. The cycle includes a six-week effort on CNN network in major airports nationwide, where “Our ads will run twice an hour ’round the clock,” she said, adding that Saab is also boosting print-media exposure, with ads in “over 20 magazines.”

If you haven’t seen the ad, click here to watch it (Quicktime): Saab Born From Jets

No word if they’d mix the ‘Jets’ campaign with the Saab 9-5 Unleashed campaign that’s been developed By Lowe Brindfors in Sweden. I like the Unleashed campaign a lot, but my guess is that they wouldn’t try and mix the two messages.

They will be mixing things up regardless, however….

Saab will also run an outdoor blitz in cities like LA, with dealerships pitching in dealer-group ad money to run six outdoor billboards. “Dealers have heavied-up with their own funds to do that, in November and December” said Bublin.

“We are doing a fire-hose media approach for the fourth quarter,” she said, adding that the company is aiming this week to reach 75 million impressions for the initial 30-hour blitz.

Bublin, who came to Saab from Cadillac, where she worked under current Saab General Manager Jay Spenchian, added that Saab will follow a tactic Cadillac used for launching cars like CTS, in January 2002.

“Part of ‘Phase Two’ will be taking vehicles into unexpected areas. It’s what we did at Cadillac, where for two or three days we would go in and ‘take over’ a part of Chicago or Miami.” In the latter city, Cadillac suspended one of the new CTS cars over Biscayne Bay from a crane.

The US is, of course, a critical market for Saab’s success. Here’s hoping that the ad blitz serves it’s purpose and begins to build some momentum so that sales in the US can turn around as they have done in other markets.

Reliability: not good enough!!

I had the pleasure of taking a brand new 9-3 convertible for a spin a few weekends ago. It was a sensational weekend and I couldn’t have enjoyed it more. The car drove like a dream and everything (except the CD player) worked like it was supposed to.

It seems like that’s not always the way for the 9-3, however. From Bloomberg:

Toyota Motor Corp., the world’s second-biggest automaker, dominated Consumer Reports’ annual survey of automobile reliability, accounting for 15 of 31 vehicles rated “most reliable” by the magazine’s readers.

A total of 29 of the cars and trucks given a top score were Japanese brands, Consumer Reports said in a statement today. General Motors Corp., the world’s largest automaker, and Ford Motor Co. had one entry each, while DaimlerChrysler AG’s Chrysler had none. No European automakers made the list…..

….Of the 48 cars and trucks predicted to have the worst reliability, 22 were domestic models and 20 European. The vehicles ranked least reliable include a number of luxury models, such as Audi AG’s A8, BMW’s 7 Series, DaimlerChrysler’s Mercedes-Benz S-Class and E-Class, Ford’s Jaguar S-Type and GM’s Saab 9-3.

I take some amount of caution with surveys like these as they tend to carry some momentum into the results. Toyota could have a horror year for recalls in 2006 and I bet it would still top the survey as people have such a strong positive perception about them.

Saab seems to be consistently ranking in the lower portions of these surveys, however. That’s a statistic that HAS to change. The 9-3 breeds a heck of a lot of loyalty because it’s so very rewarding in real-world driving situations. It’s safe, fun, comfortable and a rewarding performer. GM needs to build on these positives with a positive service relationship as well – the less service you need the better!!

Viggen: the saga continues

After shooting off a fairly brief email saying the deal was off, the owner contacted me again last night and included some ‘before’ shots.

In Victoria (the state where the car is located), there’s 2 types of writeoff. The first is the Statutory Writeoff, where the vehicle cannot be repaired and is only good for parts etc. The second is the Repairable Writeoff, which is (you guessed it) repairable, but written off by the insurer as uneconomical to repair.

The Viggen I’ve been looking at obviously falls into the second category. I’ve enquired with VicRoads and in order to be re-registered after being logged as a Repairable Writeoff, a vehicle has to undergo an identity check to confirm it’s not a rebirthed stolen vehicle and a roadworthiness test, which is a pretty thorough examination of the general condition of the car. Of concern to me is the fact that whilst it’s inspected reasonably thoroughly, there’s no engineer’s certification required in order for re-registration.

The car has been re-registered as at July 2005 (written off Sept 2004) so I assume it’s had it’s identity check done and confirmed (though I’ve asked for a copy of the VIV certificate as confirmation). The owner actually took it for another roadworthy test yesterday and it came back 100% – Nil faults found.

I’m checking whether an insurer will touch the vehicle or not. If so, then the Viggen might be back in play, though it will have to be at a lower price and after a panel-beater friend of mine looks it over.

Here’s the before shots and a few after’s. Whaddaya think?

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How to pi$$ off a buyer…..

Remember the other day when I said I was 99.9% sure that I’d purchased a new vehicle??

Well, the 0.1% reared it’s ugly head.

I’d had the vehicle checked out – seemed OK. I’d arranged the money – all went OK.

My final check today was to get a Vehicle Information Package from VicRoads (i.e. Dept of Transport) and check that there were no financial incumbrances on the car.

Luckily for me, the VIP also includes lots of other little tidbits of information, such as THE FACT THAT THE 1999 9-3 VIGGEN I’VE BEEN DREAMING ABOUT FOR THE LAST 3 DAYS HAS BEEN PREVIOUSLY ENTERED ONTO THE “WRITTEN OFF VEHICLES REGISTER”!!!!!!

Talk about pissed off. I’m fuming!

Here’s it is…..

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Looks nice, but apparently not so. It might be a really good repair job. It LOOKS like a really good repair job, but a previously written off vehicle is not what I’m looking for when extending my mortgage to buy a car.

I should be happy: I just spent $23 to save $23,000. Somehow the happiness just hasn’t sunk in yet though.

*sigh*

Delphi watch: proposal to UAW

I’m posting on this as the Delphi bankruptcy proceedings are basically a test case for GM’s own possible bankruptcy in the future. And like it or not, that will effect Saab in no small way. For those of us that were hoping that Renault would buy Saab from GM, don’t hold your breath; DetNews is reporting that Nissan is ramping up plans to take it’s Infiniti brand worldwide, which would pretty much take Saab off the Renault/Nissan radar.

The UAW’s website has just posted copies of the proposal put forward by Delphi to restructure it’s relationships with UAW employees. It’s certainly a document with ‘consequences’ written all over it.

Read the coverpage for yourself…..click the image to enlarge.

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This is most certainly a huge document and it opens the door very wide for a UAW strike. Obviously it’s early in the piece and this is a shot over the UAW’s bow, but it sets the tone for things to come: and the tone is aggressive.

Delphi recognizes the hardship that this proposal imposes on your (the UAW’s) members. There is no alternative. Unless Delphi can transform its US operations, they will cease to exist, resulting in even greater hardship for employees, retirees and their families.

An Automotive News email alert summarises the big points in the proposal as follows:
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Saab Design Competition

I’ve recently wished I could read Swedish so I could make more sense out of the various Svenska bulletin boards out there. Now I find myself wishing I could read Korean as well. Remember those rumours about Saabs being built in Korea some day? Well, it ain’t happening yet, but here’s some proof that our eastern friends are being encouraged to think about the Saab brand.

The Saab Design Competition 2005, as best as I can tell, looks like a competition to design an ad for Saab or a Saab related product. The language and cultural barriers are evident in some of the finalists, but all in all there’s some stuff in there that’s not too bad as a concept.

Here’s what look to be the finalists (the language barrier is a BIG problem for me interpreting the website!!)

OK, so it’s not a 9-5 in the picture, but they’ll figure that out before they start building them, I’m sure…..Despite the error, a fun concept.

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Click to enlarge. The next one’s my personal favourite….born of jets indeed!

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Click to enlarge. The next one appears to be the winner, according to the website. Not according to yours truly.

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SOTW and news snippets

First up, here’s a great SOTW shot. My thanks to Robin M in the UK, and especially to his young daughter Azabeth, who took this photo whilst playing around with the digital camera. Sometimes you can take great shots purely by accident that you can never recreate!!

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GM’s sold out its interest in Subaru, it’s got it’s GMAC finance arm on the trading block and now its sold out its truck branch here in Australia to Isuzu.

I still think Saab will stay in GM’s hands for some time due to the upside potential, but it’s certainly interesting watch the company shed its subsidiary interests, kind of like an old man changing clothes (not that I’ve ever sat and watched an old man change his clothes, but you know what I mean)

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On the subject of divestitures and acquisitions – I’ve made an offer to purchase my next Saab and it appears the offer has been accepted!! Now all I’ve got to do is get the money people to pull their fingers out and I can go pick it up.

Very excited!!

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Automotive News is running a story that I can’t read (as I’m not subscribed) about a dealer’s conference in Vegas last week. At that conference GM announced the names of two new crossover vehicles, with the third vehicle still remaining a mystery. Apparently all the vehicles “wowed” the dealers present.

I know there’s a few Saab dealers out there that read Trollhattan. I read somewhere else last night where a salesman said that his boss had been at the Vegas shindig and that “the 9-4x is looking really strong”.

So, dealers, what can you tell us? Viva Las Spill-da-beanas!!!!

“Badge” vs “Re” engineering

It seems to have become a constant theme on Saab forums recently: the ongoing controversy between badge-engineering and what I’ll call re-engineering. It’s been a prominent feature in comments too, so I thought it deserved a post of its own for discussion.

I’ve been reading all the comments people left on the “Teel GM About It” campaign and there’s a couple of consistent things that shine through.

1. The 9-2x, and to a lesser extent the 9-7x, were mistakes.

2. Saab customers want their cars to be focused on Saab’s core values – let’s call them individuality, safety, squeezing more from less and by extension, intelligent design.

The issue of badge-engineering really is focused more on the 9-2x. If a 900, 9-3 or 9-5 Aero is the quintessential Saab expression, then it would seem that the 9-2x is quickly being regarded as pretty much the opposite. Conceptually speaking, the car is everything a lot of Saabists could want. The problem is that it was done in a manner that’s pretty much seen as contemptable by many enthusiasts.

Would I like an entry level Saab with load-carrying utility, a turbocharged 2.0 litre engine and AWD? Hell yeah! But the problem is, I don’t want it to be another car with some new sheetmetal and a few badges. And therein lies the problem – underneath the more attractive nosejob on the 9-2x lies a completely different vehicle from any other Saab, one created for quick sales rather than the strategic development of a model line.

Is it a good car? By all accounts – absolutely.

Has it helped Saab’s brand image? Well, that’s another question altogether.

History doesn’t lie. These cars were sitting around on dealer’s lots gathering dust until the employee pricing scheme that GM brought in mid-year dropped the prices through the floor and helped move a lot of stock. All the people that bought one got a great car at a great price, but what of the damage to Saab’s reputation in the meantime?

The fact is that on GM-based forums and other general automotive forums, Saab was pretty much bagged for having to rely on a vehicle like the 9-2x in the first place. A lot of the criticism, like commentary about the 9-2x itself, was unfounded and unwarranted, but you know what they say – throw enough mud and some of it’s bound to stick. This appears to be the case here, too. I read a comment on the Born from Jets ad campaign over at Autoblog the other day where some deluded soul sniggered, saying

I bet Subaru had something to do with this. This was probaly the last idea saab copied from Subaru.

Now, the guy obviously knows nothing of Saab’s heritage or what the letters in the SAAB acronym actually stand for, but like I said – throw enough mud and some of it’s going to stick. All the criticism surrounding the development and poor sales reputation of the 9-2x has meant tractorloads of mud being slung Saab’s way. It takes years to build up a good reputation but it can take just minutes to destroy it and install a bad one in it’s place.

All the recent talk of Saab’s new models brings this issue to light once again. There’s the proposed Sonett based on the Kappa platform that currently underpins the Pontiac Solstice and Saturn Sky. There’s the proposed new 9-2 based on the same platform as the Opel Astra. The next generation 9-3 and 9-5 will both be built on the Epsilon 2 platform, like the Caddilac BLS and Opel Vectra. There’s the proposed 9-4x on the platform that underpins the Saturn Vue, or maybe the Opel Antara concept. And of course there’s the 9-7x based on the Trailblazer/Envoy etc foundations.

Debate may rage about the 9-7x. I think it’s been substantially differentiated from it’s siblings to warrant it’s place in the Saab lineup. For those that have heavy towing requirements and a genuine need for this type of vehicle, the 9-7x is their opportunity to stay with the brand and get what is reportedly a great package for the price. If you want to read more about the 9-7x and it’s development then click on this link: ALL the info on the 9-7x. There’s 9-7x buyers (only a few, but they’re there) at SaabCentral that are reporting great experiences with this vehicle and their reasons for buying it over rival vehicle, including the German ones.

Leaving the 9-7x aside for a moment…..there’s several things that seem to happen whenever a new Saab is mentioned. The first thing is a mention of the platform that the car is to be built on. The second thing is a list of other cars that are already built on that platform. Often these are accompanied by a third occurence – photos of said other vehicles. Where this third occurence actually occurs, people will often leave their opinions on these other vehicles – some will be good and some will be bad. Finally, In smaller numbers, people will say how crap GM are for doing this.

We’ve got into a habit of having to compare one thing with another straight away in order to form our opinion of what the car might be like when it’s built in say, 2 years time – after countless hours of engineering and design work have gone into the vehicle.

I’m not throwing stones here: I’m guilty as charged. But I think it’s a good time to remind ourselves that there are engineers and designers working on these cars. Some of them are even located in Sweden still! I guess I’m trying to promote the idea of taking a breath, and trusting that the 9-2x experiment will not be repeated again with any of the proposed new models mentioned above.

GM should have learned from the 9-2x experience that blatant badge-engineering can do more harm than good and therefore ensure that what comes forth from Saab in the future is as Saab-designed as possible. The 8,500 initial orders for 9-3 SportCombis should be evidence enough that a Saab-designed product will always be in higher demand than a Saab-badged product with no actual Saab DNA.

Thanks to 1985 Gripen for the valued comments that planted the seed for this post